Thank you for shopping with MHS HUB! We are committed to ensuring that your order arrives safely and in a timely manner. Please review our shipping policy below for more information about our shipping processes.

1. Shipping Methods

We offer various shipping options to suit your needs. The shipping method you choose during checkout will determine how quickly your order arrives. Available shipping methods may include:

  • Standard Shipping: Estimated delivery time of 1 to 2 business days.
  • Expedited Shipping: Estimated delivery time of 7 to 10 business days.
  • Express Shipping: Estimated delivery time of 7 business day (next-day or two-day shipping).

All shipping options will be displayed at checkout, and you can select the option that best suits your needs.

2. Processing Time

Orders are processed and shipped within 2 business days of receiving your order. Orders placed on weekends or holidays will be processed on the next business day.

Please note that during peak seasons (e.g., holidays or promotions), processing times may take longer. We will notify you via email if there are any significant delays with your order.

3. Shipping Costs

Shipping costs are calculated based on the weight and size of your order, as well as your shipping location. You will be able to see the shipping cost during checkout before finalizing your purchase.

  • Free Shipping: We offer free standard shipping for orders over Rs1500 within city from lahore.
  • International Shipping: We currently offer international shipping to select countries. Shipping fees for international orders will be calculated at checkout.

4. Delivery Times

Estimated delivery times depend on the shipping method selected at checkout and the destination. Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).

  • Domestic Orders: Delivery times for domestic orders typically range from 01 to 02 business days.
  • International Orders: Delivery times for international orders typically range from 2 to 3 weeks, depending on the destination country and customs processing times.

Please note that delivery times are estimates and may vary based on shipping carriers, customs processing, and other factors beyond our control.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order directly on the carrier’s website.

6. Shipping Restrictions

  • P.O. Boxes: We are unable to ship to P.O. Boxes. Please provide a valid street address for delivery.
  • International Shipping Restrictions: Certain products may not be available for international shipping due to customs restrictions or local laws. Please check with your local customs authority to ensure that the items you wish to order can be imported into your country.

7. Customs and Import Duties (For International Orders)

For international orders, the customer is responsible for any customs duties, taxes, and fees associated with the import of products. These charges are not included in the price of your order or shipping costs and must be paid directly to the relevant customs authority upon delivery.

We recommend checking with your local customs office for more details on potential charges before placing an order.

8. Missing or Lost Shipments

If your package is lost or delayed during shipping, please contact us immediately at mhshub84@gmail.com or 0329-6106966, and we will assist you in resolving the issue. We are not responsible for packages that are delayed, lost, or stolen after they have been marked as delivered by the carrier.

9. Damaged Items

If your order arrives damaged or defective, please contact us within 07 days of receiving the product. We will work with you to arrange for a replacement or refund, depending on the nature of the damage. Please provide photographs of the damaged item and packaging to help us resolve the issue.

10. Changes to Shipping Information

Once an order has been processed and shipped, we are unable to change the shipping address or redirect the package. If you notice an error in the shipping address, please contact us immediately at [Insert Contact Email], and we will make every effort to correct it before the order is shipped.

11. Contact Us

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer service team at:

Email: mhshub84@gmail.com
Phone: 0329-6106966
Business Hours: Always Open